Managed IT Support in Bray – Proactive IT Services for Local Businesses

Bray Computer Services provides managed IT support designed for businesses in Bray-on-Thames, Berkshire. 

From the bustling High Street to the Thames Valley Technology Park, our team ensures your technology infrastructure is secure, compliant, and optimized for growth.  

Why Bray Businesses Need Managed IT Support

The average UK business loses £2,600 annually to IT downtime (Dell Technologies Survey, 2023), with SMEs accounting for 43% of all outages. 

In Bray’s dynamic economy—spanning hospitality, retail, and tech sectors—reliable IT is non-negotiable.  

Our local-first approach delivers:  

• Rapid Response: On-site engineers available within 60 minutes for RG10 postcode emergencies.  

• Proactive Maintenance: Reduce unplanned downtime by 70% (client data, 2023).  

• Scalability: Adapt services to match seasonal demand (e.g., tourism peaks in Bray’s hospitality industry).  

Our Managed IT Support Services

Remote Monitoring & Helpdesk

Keep your systems running smoothly with AI-driven monitoring and instant support.  

• Features: Real-time alerts, automated patching, and remote troubleshooting.  

• Response Times: <15-minute acknowledgment; <1-hour resolution for critical issues (SLA-backed).  

• Tools: SolarWinds, ConnectWise, and Microsoft Remote Desktop.  

Proactive Maintenance & Updates

Minimise disruptions with scheduled upkeep.  

• Services: Firmware upgrades, security patches, and hardware lifecycle management.  

• Benefit: Extend device lifespan by 2–3 years (TechValidate Case Study, 2023).  

#### **H3: Cybersecurity & Compliance Management**  

Safeguard data with integrated threat detection and regulatory adherence.  

• Tools: Endpoint Detection & Response (EDR), firewall management, and encrypted backups.  

• Compliance: UK GDPR, ISO 27001, and PCI-DSS (for retail/finance sectors).  

Custom IT Roadmaps

Align technology with your business goals.  

• Services: Infrastructure audits, budget planning, and vendor management.  

• Outcome: 30% reduction in IT costs for Bray SMEs (2023 client benchmark).  

Cloud & On-Premise Hybrid Support

Manage both environments seamlessly.  

• Expertise: Microsoft Azure, AWS, and legacy server maintenance.  

• Integration:  Unified monitoring via a single dashboard.  

Why Choose Bray Computer Services?

• Local Expertise: Deep understanding of Bray’s business ecosystem, from the Thames Path to the Maidenhead Enterprise Zone.  

• Certifications: Microsoft Partner, NCSC Cyber Essentials Plus, ISO 27001.  

• Proven Results: 98% client retention rate; 40% faster issue resolution vs. national averages (2023 audit).  

Client Success Stories

Case Study: Independent Hotel in Bray-on-Thames

• Challenge: Frequent POS system crashes during peak weekends.  

• Solution: Deployed 24/7 monitoring + proactive hardware upgrades.  

• Result: 99.95% uptime; 25% reduction in IT costs.  

Get a Free IT Health Check

Contact computer services in Bray team for a complimentary IT audit. We’ll assess your systems and provide a tailored support plan.  

Frequently Asked Questions (FAQs)

Q: How much does managed IT support cost in Bray?

Pricing starts at **£99/month** for SMEs, with scalable packages based on device count and requirements.  

Q: Do you offer same-day support?

Yes. Emergency on-site visits available within 60 minutes for RG10 businesses.  

Q: Can you support Microsoft 365 and Google Workspace?

Absolutely. Full integration and troubleshooting for both platforms.  

Q: What SLAs do you guarantee?

Uptime: 99.99%; Response: <15 minutes; Resolution: <4 hours for critical issues.